If your purchase does not satisfy you or you want to make a change, you can contact us by e-mail at firstname.lastname@example.org specifying:
Name and Surname
A telephone number
The identification number of the order
The article code of the garment you want to return or exchange
The reasons for the return or exchange
If you wish to replace the product or be refunded
You will be given the address to which to send the goods: the shipping costs of the return or exchange are charged to the customer.
You can return or exchange within 14 days from the date on which you received the package. Make sure that the products are in the same condition in which you received them, with an identification tag and seal. Prepare the duly sealed package before collection.
Within 48 hours of receiving the package we will refund at no additional cost.